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Privacy Policy

PRIVACY POLICY

At Teddy Fresh, one of our main priorities is the privacy of our visitors. We do not transfer your information to third parties in exchange for money and we will not do so. However, we do transfer personal information to certain third parties in order to operate our business (for example, to market our products and services). Some state laws may define this as a “sale” of data even though we do not exchange data for money. We want to be careful with and respectful of your information. Therefore, we intend to comply with all applicable laws regarding the collection, use and transfer of your data.

This Privacy Policy document contains types of information that is collected and recorded by Teddy Fresh and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@teddyfresh.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected at Teddy Fresh. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you sign-up for a Teddy Fresh Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Personalized advertising
  • Find and prevent fraud

Log Files

Teddy Fresh follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Teddy Fresh uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more information on cookies, please read our Cookie Policy below.

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data.

  • Google
  • Facebook

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Teddy Fresh, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Teddy Fresh has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Third parties are unaffiliated companies that have not agreed to limit their use of your data only to provide the services in our contract and/or have not agreed not to “sell” your data. For example, they may need to use the data to provide you services directly that go beyond our contract with them (e.g. your credit card company). We share your data with “third parties” only as allowed by applicable law.

Teddy Fresh's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Information of Minors

Teddy Fresh does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

COOKIE POLICY

Last updated February 04, 2022
This Cookie Policy explains how Teddy Fresh Inc. ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://teddyfresh.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Teddy Fresh Inc.) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. We also uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information may be used to determine when to send cart reminder messages via SMS. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

 

Name: __tlbcpv
Purpose: Used to record unique visitor views of the consent banner.
Provider: .termly.io
Service: Termly View Service Privacy Policy  
Country: United States
Type: http_cookie
Expires in: 1 year

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name: _gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: .teddyfresh.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 day
Name: _ga
Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider: .teddyfresh.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: _shopify_s
Purpose: Shopify analytics.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: server_cookie
Expires in: 30 minutes
Name: _gat
Purpose: Used to monitor number of Google Analytics server requests when using Google Tag Manager
Provider: .teddyfresh.com
Service: Google Analytics View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 1 minute
Name: _s
Purpose: Shopify analytics.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: #collect
Purpose: Sends data such as visitor's behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.
Provider: teddyfresh.com
Service: Google Analytics View Service Privacy Policy  
Country: United States
Type: pixel_tracker
Expires in: session
Name: _y
Purpose: Shopify analytics.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days
Name: 711418161/
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: United States
Type: pixel_tracker
Expires in: session
Name: _shopify_y
Purpose: Shopify analytics.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: _shopify_sa_p
Purpose: Shopify analytics relating to marketing & referrals.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: _shopify_sa_t
Purpose: Shopify analytics relating to marketing & referrals.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: _gcl_au
Purpose: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider: .teddyfresh.com
Service: AdSense View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 2 months 29 days
Name: _orig_referrer
Purpose: Track landing pages.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: _fbp
Purpose: Facebook tracking pixel used to identify visitors for personalized advertising.
Provider: .teddyfresh.com
Service: Facebook View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 2 months 29 days
Name: _landing_page
Purpose: Track landing pages.
Provider: .teddyfresh.com
Service: Shopify.com View Service Privacy Policy  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: ga-audiences
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites
Provider: teddyfresh.com
Service: AdWords View Service Privacy Policy  
Country: United States
Type: pixel_tracker
Expires in: session
Name: test_cookie
Purpose: A session cookie used to check if the user's browser supports cookies.
Provider: .doubleclick.net
Service: DoubleClick View Service Privacy Policy  
Country: United States
Type: server_cookie
Expires in: 15 minutes

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name: lo_idleTime
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: html_local_storage
Expires in: persistent
Name: shopify_pay_redirect
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 1 hour
Name: _lo_v
Purpose: __________
Provider: .teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days
Name: _shopify_country
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 30 minutes
Name: themePopup
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: html_local_storage
Expires in: persistent
Name: _lo_uid
Purpose: __________
Provider: .teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 1 year 11 months 29 days
Name: localization
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: lo_session
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: html_local_storage
Expires in: persistent
Name: secure_customer_sig
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 11 months 30 days
Name: cart_currency
Purpose: __________
Provider: teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 14 days
Name: __lotl
Purpose: __________
Provider: .teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 5 months 27 days
Name: _pay_session
Purpose: __________
Provider: shop.app
Service: __________  
Country: Canada
Type: server_cookie
Expires in: session
Name: _lorid
Purpose: __________
Provider: .teddyfresh.com
Service: __________  
Country: Canada
Type: http_cookie
Expires in: 10 minutes
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at: support@teddyfresh.com or by post to: