Character Study Tote Bag

We’re in the process of transitioning to a new warehouse. Click here for more information about how the move may impact your order and return process.

RETURNS 

All full-price items (excluding the items below  as well as all sale items) are eligible to be returned or exchanged. For hygienic reasons earrings, underwear, socks, headwear, masks, bandanas, potted houseplants, water bottles, and hair accessories cannot be returned/exchanged. Swimwear and pet accessories will be subject to manual review within our returns portal.

All sale/discounted items are FINAL SALE and cannot be returned/exchanged.

For more information on returns, refunds, and exchanges please visit our Returns & Refunds help page.

SHIPPING 

All orders are processed and shipped from our fulfillment center in California, Monday through Friday, with the exception of public US holidays.

Domestic US Orders ship via DHL, GLS, UPS, Cirro, and USPS. Domestic orders over $75 ship for FREE. Express shipping is available for an additional fee.

International orders ship via Passport.

For more information on Domestic and International shipping and known delays please visit our Orders & Shipping help page.